Please vote for our CMH Flip the Job Search in the category of Educational innovation – on http://hospitality-on.com. You need to register first. Many thanks.
Currently hotels and hotel groups are rolling out digitally delivered services such as iPads hotel guide offered in WiFi enabled limos or a digital concierge which can transfer desired info directly to your guests’ handheld device. Hotels and Hotel Group seek employees that are at once familiar with tech platforms and comfortable with delivering hospitality services via web based devices.
CMH innovative approach to workforce preparedness is :
- Coursework that certifies students’ Net Literacy skills – capability to work on Net based platforms
- Class exercises that progress students’ understanding of digital service expectations with today’s connected customers and online marketing methods
We think that we are closing the gap : after many surveys done through conversations with hoteliers, OTA professionals and online community, they all revealed a language gap – hoteliers could not well articulate hiring criteria for ’next generation’ skills and graduating students could not well demonstrate proficiency in ’next generation’ requirements. That is what CMH offers !